Refund policy

14-day refund on first purchase

If you upgrade to a paid plan for the first time and it is not what you expected, email us within 14 days of the charge and we will refund it in full. No form, no questions beyond “what went wrong?” so we can improve.

Renewals

Renewals are not refunded automatically, because we remind you before yearly renewals and you can cancel at any time from the app. If a renewal caught you by surprise, email us within 7 days and we will look at it case by case, and usually refund it.

Cancelling

Cancel from the Plans page at any time. Your plan stays active until the end of the period you paid for, then your account drops to the Free plan. Widgets above the Free limits pause; nothing is deleted.

Exceptions

We do not refund charges for accounts suspended for breaking our terms, or for usage-based overages you approved.

How to ask

Email support@widgev.com from the address on your account, or reply to any invoice email. Refunds go back to the original payment method within 5 to 10 business days.